Report this review of Crouch Oak Family Practice

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

31st January 2023


We are all over worked and stressed but there is no reason to be nasty to your patients.. I had a comment today from one of the receptionist when I asked her to print my scan report as my NHS app was not connecting she walks around prints the scan report and says ,” I don’t think you will understand any of this” Why pass a judgement when you do not know the patient or know anything about them. Insult is one but this is not acceptable at many levels from a person working for NHS. I definitely understand more than what she thinks or knows but I didn’t want to say anything to show my level of a qualified healthcare professional who knows the meaning of the words in the scan. So appalling that this person is sitting on the front desk of a GP surgery She definitely showed her level today

Suggested improvements
Improve your attitude You work for NHS

Experience
Involvement
Cleanliness
Staff
Appointment