Share review of Crouch Oak Family Practice

Crouch Oak Family Practice 2023-01-31 Person 1 5 0

We are all over worked and stressed but there is no reason to be nasty to your patients.. I had a comment today from one of the receptionist when I asked her to print my scan report as my NHS app was not connecting she walks around prints the scan report and says ,” I don’t think you will understand any of this” Why pass a judgement when you do not know the patient or know anything about them. Insult is one but this is not acceptable at many levels from a person working for NHS. I definitely understand more than what she thinks or knows but I didn’t want to say anything to show my level of a qualified healthcare professional who knows the meaning of the words in the scan. So appalling that this person is sitting on the front desk of a GP surgery She definitely showed her level today

Improve your attitude You work for NHS