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Crouch Oak Family Practice
2022-07-25
Person
2
5
0
25th July 2022
The “access an appointment or service” is totally useless when you attempt to get to see a GP face to face. The website send you down a “blind alley” and then tells you you’ve got it wrong and asks you to do it again. The website then remains totally unclear how to get it right and you then resort to attempting the phone line access. After a long time queuing, the overloaded receptionist refers you back to the dead end website.
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A Website that really works and delivers a clear path to services.