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Written by a patient
16th May 2014


On each occasion that I and my family have had various tests over the years at this surgery, we have found it difficult to get a copy of the actual results (e.g. actual LDL, HDL, triglycerides levels following a blood test). The staff have an attitude that such data about me is for the doctor's eyes only. After much persuasion I have usually managed to get them to grudginly print out a copy (for me to copy-type), but staff need to realise that the data belongs to the patient and they should have a default position of offering to share it. Emailing it to me in CSV format should be the norm these days.

Recommend
Involvement
Cleanliness
Staff
Appointment