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what is wrong with these people who are giving the receptionist and doctors such terrible revues , they just dont understand that its not the fault of the staff and doctor's that there are just to many people wanting appointments , why dont you try to be more polite to receptionist try smiling, i i have been patient with the croft medical centre since it opened and have never had a problem, waiting for an appointment is what you should expect , all the doctors and staff do a fantastic job they are very polite and do there very best, Fred cadden , happy Christmas