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Croft Medical Centre
2017-03-08
Person
2
5
0
Written by a patient
Written by a patient 8th March 2017
Receptionist are just awful, no empathy and extremely rude. They don't think about the impact their dry no and unhelpful lack of solutions are just soul crushing. I have recently had major surgery and have had to have several appointments in the space of 3 weeks, they have reduced me to tears several times. Awful and unkind. I don't look forward to ringing the surgery and really believe they need a good customer service crash class. Shame they don't realise that people are in pain and perhaps desperate for a helping hand!