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Croft Medical Centre 2017-03-08 Person 2 5 0

Receptionist are just awful, no empathy and extremely rude. They don't think about the impact their dry no and unhelpful lack of solutions are just soul crushing. I have recently had major surgery and have had to have several appointments in the space of 3 weeks, they have reduced me to tears several times. Awful and unkind. I don't look forward to ringing the surgery and really believe they need a good customer service crash class. Shame they don't realise that people are in pain and perhaps desperate for a helping hand!