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Cranfield Surgery
2024-05-03
Person
2
5
0
3rd May 2024
I've recently started a new job and I'm getting a lot of pain in my right leg and also a couple of friends have had some ill health recently and it has made me want to get a general health check up.
However, despite using the online services, which are apparently unavailable at 1pm in the afternoon I've been unable to book an appointment or try and find out if I can even do this. I'm quite disappointed to be quite honest.
I have no issues with the doctors themselves, they've always been great! However getting a chance to actually see one of them is ridiculous!
Suggested improvements
New reception staff who don't act like you're a great inconvenience to them? Reception staff who don't gatekeep the doctor's to a point where it seems like they don't want you to see a doctor because they want you to stay sick or because they want your mental health to dwindle to such a point that bad things happen.