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Cowplain Family Practice
2019-12-03
Person
0
5
0
Written by a patient
Written by a patient 3rd December 2019
My entire 4 year experience with them has been absolutely terrible. I suffer from migraines and anxiety and all they do is stress me out and cause more migraines!
I made a telephone appointment today for 8.30... By 9 I called them to ask why I haven't been contacted, my appointment had been pushed back without anyone letting me know. While on the phone I missed the doctors call of course. I rang back less than one minute later to say this and they told me I'd be called by 10.30. Now I can't make or accept any other calls ALL MORNING.
Oh also I made it via phone because it takes 3 weeks to make an appointment with my doctor and at the walk in I've genuinely waited for 2+ hours to be seen before. Absolutely shocking.
Do yourself a favour and join vine medical group, this place is terrible and the reception staff just make you wanna cry.