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Written by a patient
18th September 2020


Honestly so annoyed with how things are working! I've been trying to get through to the surgery on the phone for 2 weeks and then when I do finally get through omg I'd have been as well calling a stranger! All I want is my thyroid test and my flu jab and it's proving to be impossible! I really need this as my meds are NOT helping me at all so obviously need altered! I will be waiting until my recent visit to hospital has been dealt with by Dr Oswald (he is nice as is Dr Taylor and Dr Macmillan and Kelly the nurse) I will be leaving this surgery and registering elsewhere! It's ridiculous that 1 illness is taking over and all other illnesses (some a lot more serious for individuals) are left to suffer and rot away without medical help! Absolute joke that we are told on the news that doctors are still there for us WHEN THEY ARE CLEARLY NOT THERE FOR US!!! Please get a bloomin grip and help people that do not have covid-19!!!

Suggested improvements
Gave me an appointment that I clearly need! Sorry but I cannot give a blood test over the bloomin phone!

Experience
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Appointment