Thank you for your comments. We are trying to improve our system, we do have a Drop in Clinic every morning, first come first served basis to try to ease the appointment problems. The Doctors do try to run their clinic's on time but there will always be emergencies that will delay the clinic, or other unforseen circumstances, however your comments on waiting times and appointments have been noted and will be discussed in our upcoming practice meeting. We consistently strive to make things better for our pateints.