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Clifton Hampden Surgery
2022-12-13
Person
3
5
0
13th December 2022
The GP's are excellent if you ever get to see them face to face, and they are most helpful when they phone you. The receptionist are absolutely dreadful. You are made to feel a complete nuisance for phoning up. There is no empathy in their manner, and they are most unhelpful. Clifton Hampden HC never used to be like this it has changed in the past couple of years, and not for the better.
Suggested improvements
Basic training for your reception in how to be polite and caring on the telephone