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City Road Medical Centre
2021-02-20
Person
2
5
0
20th February 2021
I’ve been a patient for years at this practice never had an issue the staff have been brilliant and helpful but recently, I was prescribed some medication from my consultant at hospital,which he sent me an email and also to the GP but the incompetent Dr’s did not follow up my letter and after constantly ringing and inquiring my prescription to be sent to the pharmacy,on two occasions it was forwarded to the Doctors attention and dealing with it, I was told by the staff,so eventually after 2/3 weeks my prescription was delivered to my house address. Overall appalling service from the doctors especially the new GP at the practice who thinks she’s god’s gift
Suggested improvements
Nothing else