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Written by a patient
4th February 2017


I was able to make an appointment with the doctor of my choice within ten days. The doctor discussed the matter thoroughly with me before changing my medication; it was then necessary for me to have an appointment with the practice nurse to have a blood test ten days after changing my medication, I was able to book this test within this time frame. the nurse was extremely efficient and discussed with me the nature of the tests that would be done on my blood sample and advised me when the results would be available. On the day that I was advised the blood test results would be back, I rang the surgery and asked whether my results had come back and whether I could have a copy of them; the receptionist told me the results were back, but as she was new she was not certain about the protocols with regards to releasing that information. She promised to check what the position was and ring me back, this she did and I was able to get my copy of the results from the surgery. All in all I have been very happy with the whole process.

Recommend
Involvement
Cleanliness
Staff
Appointment