Share review of Charlbury Medical Centre

Charlbury Medical Centre 2015-01-16 Person 3 5 0

If you want an appointment you have to call at 8am - everyone has to do this so the line is usually engaged for 10 mins and quite often when you finally get through you have missed out on the available slots. If you call after this time you are offered a routine slot which could be a month away. Not exactly a useful system. No flexibility and attitude seems rigid. I once was 5 minutes late from queuing at reception (I was on time when I arrived) and the receptionist refused to honour the appointment and would not even check with the clinician who the appointment was with - not great! Staff seem friendly enough but you are usually left hovering around reception as no one is actually based at the reception desk.