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Channel View Surgery
2015-02-16
Person
4
5
0
Written by a patient
Written by a patient 16th February 2015
The staff are always friendly and helpful.
The call back service is not very convenient. A doctor will phone you back to speak to you first on the phone to see how best to proceed, whether an appointment is needed at the surgery or just a telephone consultation is sufficient. This is a good idea but in practise it is very difficult for me to have a private conversation in my work place. Perhaps being able to specify a time for a call back conversation might be helpful.
In the world of 24/7 I think a weekend surgery would be helpful, especially for people who work and the day of a named GP has gone.