Chancellor House Surgery 2019-05-15 Person 1 5 0

Absolutely shocking service. This has happened to myself and several of my friends. I’d been struggling with my mood/panic attacks for a few months or so and my boyfriend made me go to the doctors to see if they could help, I was in there for a matter of minutes, was given a prescription for antidepressants and left. They didn’t tell me that once you start antidepressants you have to stay on them for at least a year after you first start feeling better. Now, the first line treatment for depression and anxiety is talking therapies, unless it’s really severe (e.g. suicidal thoughts), throwing antidepressants at a uni student who’s struggling is not going to help them, especially when not given advice or asked to come back. One of my friends went to this doctors the other day to get an ECF for their exam as they missed it, so to get this ECF they ran to the surgery and the doctor thought that because they were sweating and their heart rate was elevated they must have anxiety, so they were given propranolol. This isn’t how you should treat people with issues like this you have to actually talk to them! Lastly, to get an appointment you have to call up at 8am on the dot to get one for that day but by the time you get through there are no appointments left. Please don’t go to this surgery the standard of care is actually worrying and can really affect you.