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Written by a patient
30th October 2018


How on earth does one get a phone appt at this place? I'm told to ring first thing in the morning when the appts are released, (I work full time which makes this difficult) and spend ages dialling and redialling, when I eventually get through I'm told all appts have gone and to ring back the next day! 3 days in succession this happened, eventually I had to accept a phone appt for a weeks time. No wonder A&E at Basildon is so busy, many people must go there in desperation. Absolutely abysmal!

Recommend
Involvement
Cleanliness
Staff
Appointment