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Central Surgery Practice 2015-12-05 Person 4 5 0

All the Medical and Nursing staff at Southend Boulevard are caring, effective, understanding and explain their diagnosis/treatment in a professional/sympathetic manner. Unfortunately, although, in the minority, a few of the reception staff do not share the same attitudes and they can reflect negatively on the entire practice. I was "told off" for not being able to easily understand "their" repeat prescription process within earshot of a busy waiting area. In saying that, I would never change practices as I have complete trust in the Boulevard. Thanks.