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Written by a patient
31st October 2016


On the whole everything about the surgery is fantastic. However being on hold for 45 minutes and then getting cut off is no joke. Now I've got to find someone who can pop in and make an appointment on my behalf as I work full time. Bilton Green needs more doctors and at least two receptionists on duty at all times. It's all very well telling people they can go to Central - if we wanted / were able to go there we would have registered at Central in the first place. Perhaps stop those who do not live local to Bilton Green from making appointments there unless it is urgent?

Recommend
Rating not given.
Involvement
Cleanliness
Staff
Appointment