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Written by a patient
21st December 2015


I got given an urgent appointment and the doctor and nurse were extremely professional. The doctor issued two referrals, one of which was quite urgent. The practice says they sent it on the day it was issued, InHealth says they didn't receive anything. After A WEEK of chasing both the practice and InHealth, my referral is still not in the system. I have just spoken to one of the receptionists at Cavendish Health Centre to ask them to speak to InHealth and sort this out asap, and she just hang up on me after saying: my colleague is on the phone with them now. Considering all the inconveniences they are causing me and having MY HEALTH on the line for an URGENT matter, this is a very rude treatment.

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Appointment