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Written by a patient
10th November 2014


This was once a well run, lovely surgery. Not those days! A shortage of doctors leads to a wait of sometime over 2 weeks for appointments, and therefore a lack of consistency in treatment because you'll probably get a lot of locums., or at least a different doctor every time. And in spite of the huge wait times, they continue to advertise for more NHS patients, when they can't cope with the ones they have! The one remaining nurse was unable to take a simple blood sample recently, (the nurses used to be really helpful) so I was referred to a place several miles away to get it done properly. Receptionists don't seem that bothered, and to some extent appear to have given up. Not a lot of warmth or caring there! The whole place needs a good shake-up to get it back to the really great medical facility it once was. In the meantime, if you have a choice, find somewhere else.

Recommend
Involvement
Cleanliness
Staff
Appointment