Cavendish Health Centre 2014-11-26 Person 4 5 0

The staff at the Cavendish Health Centre are very helpful, it is clear that they are managed in such a way that they are given appropriate levels of responsibility and when the issues is beyond their remit that they are well supported and have good access to the doctors. I find the mix of telephone consultations on the day for minor and urgent illness very helpful and have always been seen when necessary. For chronic issues I am prepared to wait for the doctor and sign up on line. I have always found that the doctors are competent and able to listen. The practice has recently seen a long term member of the doctors team move to the north of England at the same time as having to cover for the maternity leave of the head of the practice and I think that they have coped well with the disruption. The locums were efficient for locums and when they found a satisfactory one they settled them in post for a longer period enabling the doctor concerned to take more care as they were able to build a rapport with patients. The location of the practice means that they are able to resource extremely good services locally and the doctors do take advantage of this.