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Cathedral Medical Group
2024-01-15
Person
1
5
0
15th January 2024
I have a life long condition where I have the same medication repeated every month. Before covid, my previous doctors wanted to track my blood pressure etc every three months. This surgery never reaches out for appointments and they make it extremely difficult to arrange them. I have now gone to re-apply for my prescription and have been told I cannot order it until I make an appointment with them to check in. Why can they not reach out to me? Now I have only a week left of my prescription and I’m not currently in Chichester to make an appointment. What do they expect me to do in the mean time. So I call up, and the receptionist changes this on the site for me, but she only accepts half of my prescription through, so from now I’ll be on a lower dosage. Feel completely neglected and mistreated at this particular GP
Suggested improvements
Care about your patients and attempt to make their experience easier