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Cathedral Medical Group
2024-05-14
Person
4
5
0
14th May 2024
This was a telephone appointment so the positive was not having to travel in and having contact with lots of people unwell.
I worry about the future as I had to write to request an appointment to avoid taking up telephone lines that are mainly for emergency appointments.
As we age, changing systems do tend to isolate patients from support.
Suggested improvements
I wonder if there could be a separate non emergency triage system. So that you can request a future appointment within say 2 weeks rather than the fixed current system that appears to be today or very limited options within a month.
Our GPs that know us are a precious support - not a commodity. I hope we can find ways to support healthcare in our community