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16th February 2024


The surgery doesn't give any regard to patient's right to privacy. All paper sick notes collected from reception are not put in envelopes that would ensure a patient's confidentiality. So if someone other than the patient collects the sick note your ailment can be read by them.

Suggested improvements
A simple envelope with the patient's name on would be sufficient

Experience
Involvement
Cleanliness
Staff
Appointment