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21st December 2023


The surgery is shocking I’m not surprised there ratings have gone done , receptionist speak to you like your a child and very disgraceful they don’t like speaking to patients anymore they would rather pass you on to the answer machine instead of speaking to you like a human ,I only phone as I had forgot to order my repeat prescription and was made to pass from one person to another then told IN FUTURE ring and press 1 and speak to the answer machine and how am I suppose to do that when the answer machine dosnt speak back ,disgusting 1 to 1 by the receptionist

Suggested improvements
Shut the place

Experience
Involvement
Cleanliness
Staff
Appointment