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Written by a patient
16th January 2017


Since the recent merger it is almost impossible to get through on the telephone, I am now having to chase my blood test results every month despite making them aware I need the results to enter into my booklet for my rheumatology appointments. Today my results say a gp has been written to by the lab about one of my results, I have tried for 3 hours to get through to someone who can help but the phone is constantly busy! Just not good enough when you are worrying!

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