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Written by a patient
7th December 2016


Tried for two hours on two separate days to contact the surgery only to find the engaged tone all the time. Eventually had to go to the surgery to make an appointment with a nurse. When I mentioned to the receptionist about this situation I was fobbed off with " the surgeries are very busy ". This practice was a joke before the amalgamation but now it has gone beyond the joke. I have tried to register with another surgery only to be told that as I am already registered with one I cannot change. Don't get me wrong. If you EVER get the phone answered and you are fortunate enough to see a doctor you will find them second to none.

Recommend
Involvement
Cleanliness
Staff
Appointment