Byfield Medical Centre

Church Street, Byfield, Daventry, NorthantsEngland, NN11 6XN 172 reviews

Reviews

Recommend
Involvement
Cleanliness
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Appointment
 
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21st May 2024


It proved difficult to get a non urgent appointment within two weeks. I had to contact the surgery a few days later to get a released slot.

Suggested improvements
Nothing comes to mind.

22nd May 2024
Response from Byfield Medical Centre

Thank you for your feedback, unfortunately demand outstrips our capacity

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
15th May 2024


No problems doctor on time , issues resolved

Suggested improvements
Struggle to get appointments sometimes, but to be expected at busy doctors surgery.

22nd May 2024
Response from Byfield Medical Centre

Thank you for your feedback

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
15th May 2024


The building is tired and outdated but the staff do the best that they can with what they have - called and got an appointment within the hour, Dr was very attentive and listened to my concerns she dealt with my issue there and then. The reception staff are always extremely polite and helpful - thank you

Suggested improvements
Get a bigger up to date building

22nd May 2024
Response from Byfield Medical Centre

Thank you for kind feedback - in terms of a larger surgery we would love one but the NHS does not think we need one!

Experience
Involvement
Cleanliness
Staff
Appointment
 
14th May 2024


Appointment booked and attended within an hour. Great service.

Suggested improvements
Very pleased with the service we receive from our local practice.

15th May 2024
Response from Byfield Medical Centre

Thank you for your kind feedback

Experience
Involvement
Cleanliness
Staff
Appointment
 
14th May 2024


Rang for an appointment at 8.00 am - was in the doctor’s office 30 minutes later. My medication is processed every month - it is always accurate and on time. Staff are very friendly and efficient

Suggested improvements
Not a lot - well done all

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Byfield Medical Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Byfield Medical Centre: http://iwgc.net/ecbq2