Share review of Burnham Health Centre
What’s the point in going to reception for help with a problem relating to prescription. To be told someone will call me back later!! So tell the receptionist who tells someone else to call me so that I can tell someone agin the problem ! When I asked why someone could not help me as I’m at the surgery apparently the staff can not leave the office!! Your poor staff !
Total waste of my time waiting all day for an unnecessary call and involvement of more than one staff member.
I was behind a gentleman who was also frustrated by calling into the surgery as he couldn’t get through who was actually saying I don’t need a doctor!! I need you to help me.
Please train your reception staff to smile and help and trouble shoot . Not stare at a computer and decide who should call back!! And think how can I get this person to leave!!!