Burnham Health Centre 2022-09-09 Person 1 5 0

Another dismal experience at BHC. Was queuing from 7.15 am in severe pain Was fifth in line,when called to reception at approx 8.03 am was told no gp appointments were available.A doctors call back was offered....in 2.5 weeks time! The lady receptionist seemed annoyed that i questioned how can that be. We do have 5 phone lines you know was her response!! I do not need to elaborate on the above as long suffering residents of Burnham will know all about the farce of the imaginary phone appointment. I did see a nurse 1 hour later..who went to a gp to get me a prescription that was another hour standing in pain. The time must surely be near for the partnered GPS and Parmit Panesar to be held to account for the atrocious way this practice is run. They need to be investigated and shamed for letting down Burnham residents.

A more welcoming receptionist....a prompt appointment.. a quick call back...not 2.5 weeks! Number of gps working and number of appointments given out on any particular day to be published.