Share review of Burnham Health Centre

Burnham Health Centre 2022-01-31 Person 2 5 0

Calling to ask why medication (due 26th Jan) requested had been refused as no reason given or phone call - so phoned fri 28th - took 25 mins to get through from 8.36 - receptionist said she would look into it. Called again Mon 31st Jan - waited 43 mins and 50 secs from 9.34 to get through - no apology - receptionist said it was Monday and busy and prescription was now with doctor to sign off so it would be another 48 hrs before it went to pharmacy... The waiting times to speak to a receptionist varies between 23 and 43 mins - total joke and substandard service

Either employ more staff or don't take on so many patients