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To whom it may concern
I had booked a phone appointment this Saturday am regarding some long term issues concerning slight intermittant numbness and aches and tendeness in my wrists and arms. Dr Nidhi Bhargava phoned my mobile c.09-00 but I was unable to connect for some reason. I tried to phone back but the number was classed as private. I then tried to phone the surgery but to no avail. I am at at a loss how to actually even talk to a doctor. Whilst it is appreciated that Covid has had major impact on productivity the lack of contact with qualified staff is not acceptable for a system which purports to give universal care at point of need. I would say that when I do actully interface with the GPs they are generally very good at listening and diagnosing the the complaint. The problem is actually meeting them.
Yours in good faith
Paul Savoie