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Burnham Health Centre
2023-05-11
Person
0
5
0
11th May 2023
I have been trying everyday to get an appointment, there are never any appointments on Patient Access and when you phone you are queuing for an hour to be then cut off. The Surgery has really gone down in my opinion , the receptionists are rude and really don't care, their answer is call 111 or go to A&E. Dreadful service, not like the days when Dr Green and Dr Daily Snr were there, they actually cared about patients.
Suggested improvements
Employ more Doctors, give your receptionist customer care training. Publish your data on how many appointments really do get released everyday.