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22nd February 2023


Can never get an appointment. Receptionists are snippy and don't seem to have a caring bone in their body. I've been ill for over two months but I know there is no point in even picking up the 'phone as I won't be able to get an appointment.

Suggested improvements
Provided appointments and help receptionists to be a little more empathetic. (This is coming from an ex Burnham Health Centre receptionist!)

Experience
Involvement
Cleanliness
Staff
Appointment