Report this review of Burnham Health Centre
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Burnham Health Centre
2022-02-01
Person
0
5
0
1st February 2022
I called the surgery no appointments, called 111 gave all my symptoms was told I should get a call from my GP, but to call them to let them know. Rang the doctors again, on hold in a queue for 1 hour, explained to receptionist and was told they are full to capacity and to ring 111 again.
I am a receptionist at a doctors so I understand how difficult it is , but we would not turn someone away when they were obviously I'll enough to call 111.
It is now closing time and I have got nowhere, I ask myself why bother.
I would like to add the doctors are brilliant at Burnham, it only we could get to see them.
Suggested improvements
At least a call back would have been something !