Share review of Burnham Health Centre

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

11th April 2021


I tried to call to get an urgent test result and also try to get a repeat prescription The call cut off Only taking urgent matters Nowhere to go if matter wasn’t urgent The call just cut off I was told later it does this if more than 25 on waiting list. However voicemail doesn’t say this. They need an urgent and separate non urgent calls lines 2020 gave the admin team the perfect opportunity to review system and get it right

Suggested improvements
Listen to patients

Experience
Involvement
Cleanliness
Staff
Appointment