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6th January 2023


I’ve given the above rating as you don’t even get a chance to go to the doctors surgery. Anything now I use 111, urgent care unit or to A&E. It’s places like this that put strain on the above departments because people have no option. I’ve got a series allergic problems with my eyes and I haven’t been able to get through even when I wake up to call dead on the time the phone lines open! You call at 8am by 8.10 there is a message to say all the appointments for today have gone. You can’t book in advance and the online patient access doesn’t work so it’s impossible they’ve all gone in 10 minutes. Unless they book one a day. Needs to be investigated

Suggested improvements
Provide a GP service.

Experience
Involvement
Cleanliness
Staff
Appointment