Report this review of Burncross Surgery

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

Written by a patient
13th October 2014


My experiences over last several months have been of confusion. Several tests have been carried out on me without any medical feedback and I've had to make an appointment to find out the outcome of some of these tests. Teething problems are still occurring with prescriptions necessitating toing and froing between the practice and the chemist. Currently my wife's prescription requires two on line submissions and two visits to the chemists because certain items are only accessible at different times to other items. On 13th October 2014 I had a prescription review with Doctor Croft and my latest prescription now indicates that the next review is 30th November 2014 some six weeks later. The queueing system now being used appears to be causing more delays than we've experienced over the past 40 years we've been patients.

Recommend
Involvement
Cleanliness
Staff
Appointment