Share review of Burncross Surgery

Burncross Surgery 2014-11-10 Person 3 5 0

Improve systems of internal communication and efficiency of reception/office. A recent letter of referral from a GP to a Consultant was placed on the desk of a different GP in the absence of the former. It seems it was not chased up and became 'lost' and so the referral did not reach the Consultant. Admin efficiency needs improving