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9th October 2023


Why is it that I ring ( because askmygp has been closed down) I listen to the options and spiel about how to contact the surgery..... that you cut me off. If the lines are busy, Don't answer in the first place!. I am very frustrated after trying on more than 4 occasions this morning to be then cut off. After all, I have been asked by you to contact the surgery.

Suggested improvements
Don't answer and go through option and then cut off the call. It's not very nice.

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