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9th October 2023


Why is it that I ring ( because askmygp has been closed down) I listen to the options and spiel about how to contact the surgery..... that you cut me off. If the lines are busy, Don't answer in the first place!. I am very frustrated after trying on more than 4 occasions this morning to be then cut off. After all, I have been asked by you to contact the surgery.

Suggested improvements
Don't answer and go through option and then cut off the call. It's not very nice.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment