Brynteg Surgery 2021-08-07 Person 1 5 0

I, joined this surgery in October 2020. I, have cancer, heart disease and am mid-way through an MS diagnoses. After suffering with severe shoulder pain (right), my missus asked for an apointment for me via the online thing (I, don't use a smart phone). She listed the three ailments that I, already have. Imagine my surprise to see a reply fro Dr Smith, stating he would like to see me, to discuss my "health anxieties" as he put it. Whilst at the appointment, it became abundantly clear that , this Dr Smith, didn't have the slightest idea that I, have cancer etc. He even started to tell me that, I hadn't had a heart attack, which I, have had three years ago. He, wasn't even aware that I, had incurrable cancer. My health records were sent to Brynteg in November of last year. Either they haven't bothered to put on system, or the doctors don't bother to read the patients notes before commenting. I'd like to think that Dr Smith learnt something from the farce, but his demenour suggested otherwise. Avoid this surgery at all costs. The pharmacy next door is also a chaotic mess, lot's of staff, no clue though.

Actually download patients records and read them. Close the chemist.