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Written by a patient
25th September 2014


I have always been satisfied with the care I have received from the Drs and the practise nurse. There is only one Dr I would not see again because they did not listen to me at all, I came away vowing never to see that Dr again ever. I am really dissatisfied about the I am treated regarding flu jabs, I never receive a letter and always have to phone up asking for an appointment. I am always made to feel its my fault and get given an appointment 4 weeks away. Still have not had the flu jab has I was taken ill when eventually the day arrived. I cancelled the appointment but I am dreading having to phone again for another appointment.

26th November 2014
Response from Brooklyn Medical Practice

I am sorry to hear you have not received a letter to invite you for your flu jab. We do have a recall system and would like to find out why you have 'slipped through the net'. Please contact the practice so that we may discuss this with you.

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