Brockham Surgery 2014-08-08 Person 4 5 0

No matter how good the service we want more or better service, this comes at a price, either Drs doing even longer hours (not an option) or people turning up for their appointments and in time. It can be frustrating to wait and on occasions when I have been in with a Dr for probably 3x the allotted time it reminds you that is why the surgery is running late, however and there is always a but it is frustrating when you are the first appointment of the day and you can hear all the chatting and 15 mins past your appointment you are called in to see your Nurse/Dr. My last few appointments have been telephone based and one was following a blood test telling me to stop taking a particular drug immediately I was hands free in the car and had to remember which drug to stop later on that surely these could be sent via text or e-mail. All in all we are very fortunate to have a team of Drs and nurses who look after us very well.