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Branch End Surgery
2017-11-14
Person
2
5
0
Written by a patient
Written by a patient 14th November 2017
Trying to get through on phone is problematic. Told to ring after 9.30 for prescription renewals etc, which I do but often engaged then after after 11 you cant get through as gps making phone appointments, then you try at 12 to be told to ring after 2.30!! then you cant get through because phone constantly engaged! Seems a bit daft to have no one answering phones between 12 and 2.30, when most people have lunch breaks and have time to ring surgery.