Share review of Branch End Surgery

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

Written by a patient
16th July 2015


There was an issue quite recently when i submitted a repeat prescription for mst pain killers. However when i went to collect from the chemist next door it had not gone through. Upon investigation it appears that when my request was entered onto the system it did not get printed off and was then lost into the system on the computer. May I suggest that when items are entered onto the system that you keep a hold of the form left by the patient until the repeat has been printed off for signature, this way the problem should happen again or to any one else. Thank you.

Recommend
Involvement
Cleanliness
Staff
Appointment