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Boundary House Surgery
2016-04-22
Person
2
5
0
Written by a patient
Written by a patient 22nd April 2016
After seeing my doctor she requested I make a follow up appointment for 3 weeks time. Unfortunately I was not allowed to do this. I was told there was no way I could make an appointment to see my doctor face to face. I was however allowed to make a telephone appointment with her then she could make me an appointment if she deemed it necessary. A telephone appointment was wholly inappropriate for what I needed to see her for so I just left it. I will now not be having the important follow up with the doctor leaving me in a potentially vulnerable situation. The appointment system at this surgery is shockingly disgusting and does not put patient care as a high priority.