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Bloxham Surgery
2024-04-10
Person
4
5
0
10th April 2024
Todays visit was excellent (excepting a 40 minute wait for my appointment...) but I have previosuly had trouble getting appointments in the past due to the 'call on the day' procedure.
Suggested improvements
I also overheard another patient explaining to the receptionist that she had recievied a text telling her that she had missed her appointment despite checking in eith the recepitionist herself and not the machine..... Receptionist quick to point the finger at the patient before being reminded that she had checked her in herself....